Latest [Jun 16, 2022] GCP-GC-IMP Exam Dumps - Valid and Updated Dumps [Q22-Q42]

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Latest [Jun 16, 2022] GCP-GC-IMP Exam Dumps – Valid and Updated Dumps

Free Sales Ending Soon – 100% Valid GCP-GC-IMP Exam Dumps with 52 Questions

NEW QUESTION 22
Which statements are true regarding the role of Designated Contacts? (Choose three.)

Designated Contacts provide the first level of support for their organization.

Designated Contacts must report any issues to support immediately and let support determine where the issue lies.

Designated Contacts must troubleshoot an issue to the point that they determine that the problem does not lie within their responsibility.

Designated Contacts are the only people within an organization with access to the Resource Center.

Designated Contacts are the only people within the organization who may contact and work with support.

NEW QUESTION 23
Which button would you click to mute yourself when on a call?

Microphone

Vertical bars

Dialpad

Drop-down arrow

Phone with down arrow

NEW QUESTION 24
All of the following are steps that must be completed to configure an Edge appliance. EXCEPT .

Create a Site

Assign the Edge to a Site

Configure a trunk

Create an Edge Group

Associate the network interface

Authenticate the Edge

Configure the Edge Connectors

NEW QUESTION 25
You must define the phone configuration in Genesys Cloud to associate with a physical phone. What binds the phone’s settings in Genesys Cloud to a physical phone?

The phone model

The Base Settings

The phone name

The Hardware ID (MAC address)

NEW QUESTION 26
Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

Gateway

SIP

Outbound Proxy

WebRTC

NEW QUESTION 27
How do you represent your organization when you contact the Genesys Cloud support team?

Organization ID

Company Name

Agent Name

NEW QUESTION 28
To assign extensions to users, you must first

Create a pool of extensions.

Buy the extension number from the carrier.

Add the extension to the dial plan.

Assign the extension to the user’s phone.

NEW QUESTION 29
Which protocol is used for transporting Digitized Audio?

UDP

TCP

RTP

SIP

NEW QUESTION 30
Where do you add the list of IP or CIDR addresses allowed or denied access to an External or Phone Trunk?

Availability

SIP Access Control

Outbound

Calling

NEW QUESTION 31
You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

Workspaces

People

Queues

Groups

NEW QUESTION 32
You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

Workspaces

People

Queues

Groups

NEW QUESTION 33
Your company has just acquired a new building, and you have been asked to add a new location in Genesys Cloud. What are the prerequisites to check before you add the new location? (Choose two.)

You must know what groups to create for the new location.

You must have images of all the users located at the new location.

You must collect general information that you want displayed for each location, such as: building address, number of floors, location contact information, location images, and floor plan images.

You must have the basic profile data for the users at the new location.

You must have Admin rights for Genesys Cloud

NEW QUESTION 34
What additional functionality does Communicate brings to Genesys Cloud?

Knowledge base features, such as FAQs and Communities.

Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.

Call center features such as ACD and scripting.

Directory capabilities, such as advanced search, profiles, and keyword searching.

NEW QUESTION 35
Which statements are true regarding the role of Designated Contacts? (Choose three.)

Designated Contacts provide the first level of support for their organization.

Designated Contacts must report any issues to support immediately and let support determine where the issue lies.

Designated Contacts must troubleshoot an issue to the point that they determine that the problem does not lie within their responsibility.

Designated Contacts are the only people within an organization with access to the Resource Center.

Designated Contacts are the only people within the organization who may contact and work with support.

NEW QUESTION 36
What type of trunk would you configure to connect to AudioCodes phones?

WebRTC phone trunk

Phone trunk

External trunk

Network interface trunk

NEW QUESTION 37
You must work closely with before completing configurations for external SIP trunks.

Genesys

The Resource Center

Your carrier

Your designated contact

NEW QUESTION 38
What type of trunk would you configure to connect to AudioCodes phones?

WebRTC phone trunk

Phone trunk

External trunk

Network interface trunk

NEW QUESTION 39
Which protocol is used for transporting Digitized Audio?

UDP

TCP

RTP

SIP

NEW QUESTION 40
Select the Access level permission types for workspace membership. (Choose three.)

Full Access

Partial

Read Only

Write Only

Contributor

Collaborator

NEW QUESTION 41
What are two methods for creating a conference call in Genesys Cloud?

With multiple active calls, click and drag an unselected call onto the previously selected call details.

Click the Calls icon, expand the Dialpad, then enter the names or phone numbers of the attendees in the search area and click Start Conference.

Click the Conference button in Genesys Cloud’s directory then enter the names or phone numbers of the attendees

Have all attendees call you. When all calls are active, click the Start Conference button.

NEW QUESTION 42
If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

In the Edges configuration Network Interfaces tab, select Use the following trunks under the Phone Trunks section.

In the Edges configuration Network Interfaces tab, select Use the following trunks under the External Trunks section.

In the Edge Groups configuration Network Interfaces tab, select Inherit from Edge Group under the Phone Trunks section

In the Edges configuration Network Interfaces tab, under the Phone Trunks section, select Inherit from Edge Group and then select WebRTC phone trunk for the respective Edge group.