[Q40-Q61] View C_C4H510_21 Exam Question Dumps With Latest Demo [Oct 03, 2023]

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View C_C4H510_21 Exam Question Dumps With Latest Demo [Oct 03, 2023]

Free C_C4H510_21 Test Questions Real Practice Test Questions

NEW QUESTION 40
Which master data is synchronized unidirectionally from SAP Service Cloud to SAP CRM?

Territories

Social media profiles

Accounts

Products

NEW QUESTION 41
Which tools can you use to dispatch a service technician to an open demand ticket? Note: There are 3 correct answers to this question.

Field Service Management

Activity Planner

Manual Routing

Multi Resource Scheduling

Time recording

NEW QUESTION 42
You set up an e-mail channel to process incoming tickets and create new customers for unknown senders. Which action should you take if you would rather route unknown senders to a common inbox (Unassociated E-mails)?

Switch from channel type B2B to B2C.

Switch from channel direction inbound to outbound.

Switch from channel type B2C to B2B.

Switch from channel direction outbound to inbound.

NEW QUESTION 43
Which of the following options are features within the Analytics framework? Note: There are 2 correct answers to this question.

You can add custom fields in data sources and reports.

With the Dashboard Designer, KPIs can be joined to a new data source.

With the mashup approach, offline access to an SAP BusinessObjects Bl system is available.

You can create new custom reports based on join data sources.

NEW QUESTION 44
When should you use the templates provided in the Data Workbench? Note: There are 2 correct answers to this question.

When data volume is low

When data needs to be loaded quickly

When data needs to be loaded into multiple systems

When there is unstructured legacy data

NEW QUESTION 45
Which tool do you use to determine a service ticket processing team, based on conditions?

SLA determination

Ticket routing rule

Data Workbench

Delegation rules

NEW QUESTION 46
Question 35: What are the scenarios that enable users to broadcast reports by e-mail? Note: There are 2 correct answers to this question.

On specific report creation

On every save of the report

Periodic scheduling

Ad-hoc broadcasting

NEW QUESTION 47
Which types of work distribution are possible for routing tickets in SAP Service Cloud? Note: There are 3 correct answers to this question.

Account work distribution

Organizational work distribution

Service category distribution

Territory work distribution

Employee work distribution

NEW QUESTION 48
To which objects can you directly assign a registered product? Note: There are 2 correct answers to this question.

Maintenance plan

Appointment

Installed base

Territory

NEW QUESTION 49
Which feature in user interface maintenance can be used to control the values of custom fields?

Activation scoping item in administration

Personalization

Usage of restriction rules

Code list restriction

NEW QUESTION 50
Which key features of the Analytics framework allow you to monitor business processes in SAP Service Cloud? Note: There are 3 correct answers to this question.

Web service message monitoring

Custom reports

Interactive dashboards

Standard reports

Inner join data sources

NEW QUESTION 51
Which objects are required to create a service ticket? Note: There are 2 correct answers to this question.

Contracts

Service request

Maintenance plan

Customer

NEW QUESTION 52
Which option do you have to mark a field as mandatory?

Page layout configuration

Disable personalization settings

Maintenance of access restrictions in the business role

Use Key user tool adaptation

NEW QUESTION 53
Which of the following elements are necessary to calculate the due dates defined in the SLA? Note: There are 2 correct answers to this question.

Working calendar

Service contract

Operating hours

Maintenance plan

NEW QUESTION 54
Which of the following statements is correct in the context of scoping and fine-tuning? Note: There are 2 correct answers to this question.

Scoping is the process of matching your individual business requirements to predefined solution capabilities.

Scoping is automatically generated by the system based on your fine-tuning decisions.

The activity list is automatically generated by the system based on your scoping decisions.

Fine-tuning is the process of generating the activity list by answering questions about which business processes will

implemented.

NEW QUESTION 55
What must you consider when you want to upload master data to SAP Service Cloud using templates? Note: There are 2 correct answers to this question.

Data can be loaded only once.

Field definitions are not relevant.

There is a template available for each object that allows tool-supported migration.

The template structure is predefined and cannot be changed.

NEW QUESTION 56
Which of the following steps are recommended to upload data into SAP Service Cloud through the Data Workbench?
Note: There are 2 correct answers to this question.

Save the file in XML

Download the migration template.

Schedule an MORO Job.

Map the data fields with the offered data fields in the migration template.

NEW QUESTION 57
Which elements can be used to restrict access to views? Note: There are 2 correct answers to this question.

Business roles

Field extensions

Territories

Code list restrictions

NEW QUESTION 58
Which objects are needed to create a registered product? Note: There are 2 correct answers to this question.

Customer

Product

Contract

Installed base

NEW QUESTION 59
What are the steps required to set up an approval process? Note: There are 3 correct answers to this question.

Configure a resource scheduler.

Create a new registered product.

Configure process steps and define work distribution.

Set validity from and to dates.

Copy an existing approval process and modify the details.

NEW QUESTION 60
What are the advantages of using the mash-up approach when integrating an SAP BusinessObjects Bl system? Note: There are 3 correct answers to this question.

Offline access is available

Existing reports can be reused

No security issues with mashup outside of corporate network

Real-time data access

No additional authorization concept is required

NEW QUESTION 61
When a customer calls in with a problem with their product, which feature helps the service agent quickly identify the unique product ?

Registered product

Installed base

Service contract

Service warranty

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SAP C_C4H510_21 exam is a comprehensive exam that covers a range of topics related to the SAP Service Cloud. C_C4H510_21 exam consists of multiple-choice questions, and candidates have three hours to complete it. C_C4H510_21 exam covers topics such as service request management, service level management, customer service management, service contract management, and more. Candidates must demonstrate their understanding of these topics and their ability to apply this knowledge in real-world scenarios.

View All C_C4H510_21 Actual Free Exam Questions Updated: https://www.passtestking.com/SAP/C_C4H510_21-practice-exam-dumps.html

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