[Q73-Q92] ITIL-4-Foundation 100% Guarantee Download ITIL-4-Foundation Exam PDF Q&A [Dec 20, 2023]

NO.73 What is a set of specialized organizational capabilities for enabling value for customers in the form of services?

NO.74 Which are elements of the service value system?

NO.75 Which is part of the value proposition of a service?

NO.76 Where should all master copies of controlled software and documentation be stored?

NO.77 How is a continual improvement register used?

NO.78 What should remain uonslani within an organization, even when the organization’s objectives change?

NO.79 Which practice provides users with a way to get various requests arranged, explained and coordinated?

NO.80 Which of the following is the MOST important for effective incident management?

NO.81 Which processes are responsible for the regular review of underpinning contracts?

NO.82 Which practice has a purpose to support the quality of the service by handling all agreed user initiated service requests?

NO.83 Which practice has a purpose that includes managing risks relating to confidentiality, integrity and availability?

NO.84 Which two statements about the guiding principles are CORRECT?
1.The guiding principles support continual improvement
2.Each guiding principle applies to a selection of the available stakeholder groups
3.Organizations should decide which one of the guiding principles is relevant to them
4.Organizations should consider how the guiding principles interact with each other

NO.85 Which practice ensures that a variety of access channels are available for users to report issues?

NO.86 An organization asks a stakeholder to review a planned change. Which guiding principle does this demonstrate?

NO.87 What is the purpose of the ‘deployment management’ practice?

NO.88 A service will be unavailable for the next two hours for unplanned maintenance. Which practice is MOST LIKELY to be involved in managing this?

NO.89 Identify the missing words in the following sentence.
The ‘incident management’ practice should maintain [?] for logging and managing incidents.

NO.90 Identify the Missing word(s) in the following sentence
A(n) [?] cause, or potential cause, of one or more incidents?

NO.91 Which is the CORRECT of the ‘R’ role in a RACI matrix?

NO.92 Which value chain activity ensures that ongoing service activity meets user expectations?