[Q15-Q36] 2024 Updated 500-442 Tests Engine pdf – All Free Dumps Guaranteed!

NO.15 Which VVB CLI command can set an individual media file to an expired state?

NO.16 How many teams can an Agent be a part of?

NO.17 Where should the RONA setting be positioned the highest?

NO.18 Apart from CVP Call Studio, what are two other components that have a role in the VXML application’s functioning? (Choose two.)

NO.19 Which two steps are required to configure RONA for CCE? (Choose two.)

NO.20 Which two components must a script be associated with to run? (Choose two.)

NO.21 Which two servers can be accessed from the Web Administration tool? (Choose two.)

NO.22 Which variable remains available to all scripts in the system until reset?

NO.23 What is the goal of identifying a call type?

NO.24 Which two steps are involved in configuring and evaluating business in an ICM script? (Choose two.)

NO.25 What are two PCCE deployment models that support the Avaya ACD Integration? (Choose two.)

NO.26 Which two steps are required to configure RONAfor CCE? (Choose two.)

NO.27 In a CCE Call Flow, which step comes after the call arrives and is held on a port on the Ingress Gateway?

NO.28 Users should be associated as members of a Security Group to access Configuration Manager or Script Editor. Where can this task be accomplished?

NO.29 Which user role must be assigned to the ToExtVXML variable in the ICM script?

NO.30 What are two data sources the Cisco Unified Intelligence Center (CUIC) will access to fetch data to render reports? (Choose two.)

NO.31 Which two metrics are part of the Contact Center Call Quality Key Performance Indicators (KPI)? (Choose two.)

NO.32 Which two functionalities should a Contact Center typically be provided? (Choose two.)

NO.33 When is the IVR leg established in a CCE Call Flow?

NO.34 What are two possible Outbound Dialing Modes? (Choose two.]

NO.35 What are two parts of a Single Sign-on message flow? {Choose two.)

NO.36 How many Workflows are supported by Finesse?