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Salesforce Sales-Cloud-Consultant Exam Syllabus Topics:
Topic |
Details |
Topic 1 |
- Design an end-to-end sales process from Lead to Opportunity to Quote to Close to Order
- Describe common sales processes and key implementation considerations
|
Topic 2 |
- Explain the capabilities and use cases for Sales Cloud Einstein as it relates to the sales process
- determine appropriate sales deployment considerations
|
Topic 3 |
- Determine the relationships between sales stages, forecast, and pipeline
- Explain the factors that influence sales metrics, KPIs, and business challenges
|
Topic 4 |
- Identify use cases and considerations for using email and productivity tools
- Explain the impact of having an account hierarchy
|
Topic 5 |
- Identify an appropriate approach when designing the lead conversion process
- explain the use cases and implications for implementing person accounts
|
Topic 6 |
- Explain the use cases and considerations for data migration in Sales Cloud
- Determine how to facilitate a successful consulting engagement
|
Topic 7 |
- Describe the use cases and best practices for using Chatter
- Explain the best practices for managing lead data quality
|
Topic 8 |
- Determine how to support different sales process scenarios for an Opportunity
- Measure the success of a Sales Cloud implementation project
|
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