Pass SAP C_C4H510_04 exam Dumps 100 Pass Guarantee With Latest Demo [Q56-Q71]

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Pass SAP C_C4H510_04 exam Dumps 100 Pass Guarantee With Latest Demo

The  C_C4H510_04 PDF Dumps Greatest for the SAP Exam Study Guide!

QUESTION 56
Which fields can be determined by using Service Level Agreements? Note: There are 2 correct answers to this question.

 
 
 
 

QUESTION 57
Which of the following are benefits of case management in SAP Service Cloud? Note: There are 2 correct Answers to this question.

 
 
 
 

QUESTION 58
Which tools can you use to dispatch a service technician to an open demand ticket? Note: There are 3 correct answers to this question.

 
 
 
 
 

QUESTION 59
The system needs to be set up to route all messages from Twitter that get created as service tickets to be handled by a specific team.
Which feature of SAP Service Cloud can help with this?

 
 
 
 

QUESTION 60
Which of the following are reporting features in SAP Service Cloud? Note: There are 2 correct answers to this question.

 
 
 
 

QUESTION 61
You want to create a maintenance plan for a vehicle check at 10,000 kilometers or 12 months. What schedule condition and schedule type do you use?

 
 
 
 

QUESTION 62
Which of the following statements is correct in the context of scoping and fine-tuning? Note: There are 2 correct answers to this question.

 
 
 
 

QUESTION 63
Which transactional data is replicated unidirectionally from SAP Service Cloud to SAP CRM?

 
 
 
 

QUESTION 64
Which elements can be used to restrict access to views? Note: There are 2 correct Answers to this question.

 
 
 
 

QUESTION 65
Which of the following is correct in the context of scoping and fine -tuning? Note: There are 2 correct answers to this question.

 
 
 
 

QUESTION 66
What are the essential configuration steps to automatically create a service ticket when an e-mail comes in? Note: There are 3 correct Answers to this question.

 
 
 
 
 

QUESTION 67
What are the scenarios that enable users to broadcast reports by e-mail? Note: There are 2 correct Answers to this question.

 
 
 
 

QUESTION 68
What can the service categories in the service catalog be used for? Note: There are 3 correct answers to this question.

 
 
 
 
 

QUESTION 69
Which types of categories can be used in the service catalog? Note: There are 3 correct Answers to this question.

 
 
 
 
 

QUESTION 70
To which objects can you directly assign a registered product? Note: There are 2 correct Answers to this question.

 
 
 
 

QUESTION 71
Which of the following actions are necessary to successfully use installed bases in service tickets? Note: There are 2 correct answers to this question.

 
 
 
 

SAP Service Cloud Certification Exam Topics:

Topic Areas Topic Details, Courses, Books Weighting
Service Business Process Identify the different Service Processes and their capabilities. Explain Time Recording and Fulfillment in Service Tickets.

C4H510 (SAP CLOUD FOR CUSTOMER 2011)

8% – 12%
Contracts and Case Management Explain Contracts & Case Management in Service Tickets.

C4H510 (SAP CLOUD FOR CUSTOMER 2011)

< 8%
Maintenance Plan Explain Maintenance Plan & its usage in Service Tickets.

C4H510 (SAP CLOUD FOR CUSTOMER 2011)

< 8%
Personalization and Extensibility Identify how to use personalization and extensibility, including mashups and custom business objects.

C4H440 (SAP CLOUD FOR CUSTOMER 2011)

< 8%
Service Objects Explain Registered Products & their usage in Service Tickets. Explain Installed Base & its usage in Service Tickets. Explain Warranty Management & its usage in Service Tickets.

C4H510 (SAP CLOUD FOR CUSTOMER 2011)

> 12%
Basic Setup Settings Identify standard implementation methodologies used by SAP for SAP Cloud for Customer implementations. Identify fine-tuning timeline and dependencies in the context of the overall project plan, and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements.

C4H440 (SAP CLOUD FOR CUSTOMER 2011)

8% – 12%

 

Read Online C_C4H510_04 Test Practice Test Questions Exam Dumps: https://www.passtestking.com/SAP/C_C4H510_04-practice-exam-dumps.html

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