Enhance your career with Field-Service-Lightning-Consultant PDF Dumps - True Salesforce Exam Questions [Q128-Q142]

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Enhance your career with Field-Service-Lightning-Consultant PDF Dumps – True Salesforce Exam Questions

New (2022) Download free Field-Service-Lightning-Consultant PDF for Salesforce Practice Tests

What is the duration of the Field-Service-Lightning-Consultant Exam

Anzahl der Fragen: 60
Length of Examination: 90 minutes
Format: Mehrfachauswahl, Mehrfachantworten
Passing Score: 70%

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These are following steps for registering the Field-Service-Lightning-Consultant Exam.
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Q128. Universal Containers would like to report on the volume of products installed within a specific timeframe.
What solution will help meet the customer’s requirement?

Utilize a Work Order related list on Asset.

Utilize a custom “Installation Date” field on Asset.

Utilize Field History Tracking on Asset.

Utilize the standard “Installation Date” field on Asset.

Q129. Universal containers wants to identify which resources need more or fewer appointment.
Which Gantt chart filter option should a consultant recommend to provide this information?

Select date resolution on the hours tab.

Select hours absences and overtime on the utilization tab.

Select sort by average utilization on the resources tab.

Select travel time and breaks as skills on the skills tab.

Q130. In the dispatch Console, when viewing the Map, which three data elements can be presented to the Dispatcher?
Wählen Sie 3 Antworten

Google Traffic Data

Resource’s Home Base

Service Appointments

Resource’s Travel Speed

Service Appointment Dependencies

Q131. Universal Containers offers 2-hour versus 4-hour appointment booking windows for Gold versus Standard Customers. What should a Consultant recommend to offer appropriate appointment booking windows?

Service Due Date

Customer Working Hours

Customer Entitlement

Service Urgency

Q132. Universal Containers wants to ensure that only Field Technicians with a specialized certification are sent Work Orders of a specific type.
In which two ways can a Consultant ensure the correct Resources are assigned to Work Orders? (Choose two.)

Weisen Sie den Ressourcen Fertigkeiten und Fertigkeitsstufen zu.

Implementierung von Zuweisungsregeln und Arbeitsaufträgen.

Implementieren Sie Arbeitstypen und Fähigkeitszuweisungen.

Weisen Sie den Benutzern Fähigkeiten und Fähigkeitsstufen zu.

Q133. universal containers möchte über das Volumen der innerhalb eines bestimmten Zeitraums installierten Produkte berichten.
Welche Lösung sollte der Berater einsetzen, um die Anforderungen zu erfüllen?

Eine auftragsbezogene Liste auf der Anlage

Ein benutzerdefiniertes Feld für das Installationsdatum bei verbrauchten Produkten

Verfolgung des Feldverlaufs am Asset

Das Standardfeld für das Installationsdatum auf der Anlage

Q134. A technician reported that the travel time calculated between appointments is often two short because job delays throughout the day.
Which setting should a consultant consider to improve travel time accuracy?

Minimum grade, default operating hour

Estimated travel time, minimize travel

Travel speed unit, actual travel time

Street level routing, Default travel speed

Q135. Universal container want to offer customers a maintenance plan that provides 12 monthly checkups the customer will call to schedule each visit How should consultant configure the maintenance plan to meet the requirements

Set frequency to 1 month; generation time frame 0; Check auto generate work order

Set frequency to 1 month; generation time frame 0; uncheck auto generate work order

Set frequency to 1 month; generation time frame 12; uncheck auto generate work order

Set frequency to 1 month; generation time frame 12; Check auto generate work orderc

Q136. Universal Containers wants their Technicians to be allowed to reschedule a visit for the same work within the Field Service mobile application. What approach should a Consultant recommend?

Create a Quick Action that will create anew Service Appointment record.

Create a Visualforce page that will create a new Work Order record.

Create a Quick Action that will create a new Work Order record.

Create a Visualforce page that will create a new Service Appointment record.

Q137. Universal Containers’s (UC) Technicians use the iOS Salesforce Field Service mobile app to track Service Appointments. UC requires some customers to sign their Service Reports when work is completed. The majority of UC’s customers receive a Service Report without signature capture.
How should a Consultant configure Salesforce Field Service to support customer signatures?

Build a Flow on the Service Appointment record.

Install an AppExchange eSignature solution.

Generate a Service Report with a Signature Type.

Supply each Service Technician with a portable printer.

Q138. Universal Containers requires trained inspectors to make three site visits per year to inspect containers at customer sites. These visits must be created 14 days before the next suggested inspection date.
What are two ways a Consultant can configure Maintenance Plans to meet the requirement?
Wählen Sie 2 Antworten

Auto-generate Work Orders with a 14 day Generation Timeframe.

Auto-generate Work Orders with a 14 day Generation Horizon.

Associate a Work Type called Site Visit to a Maintenance Plan.

Associate a Required Skill called Site Visit to a Maintenance Plan.

Q139. Universal Containers wants to ensure that Service Appointments are only assigned to Active Resources.
Which configuration should a Consultant recommend for the Scheduling Policy?

Match Fields

Preferred Resources

Match Boolean

Required Resources.

Q140. Universal Containers wants to identify which resources need more or fewer appointments.
Which Gantt chart filter option should a Consultant recommend to provide this information?

Select Sort by Average Utilization on the Resources Tab.

Select Date Resolution on the Hours Tab.

Select Travel Time and Breaks as skills on the Skills Tab.

Select Hours, Absences and Overtime on the Utilization Tab.

Q141. Universal Containers wants to use Work Types, since many of their Work Orders require the same Field Service Technician skills. What should the Consultant consider when using Work Types?

A change to the skills on a Work Type will affect the required skill on Work Orders previously created from that Work Type.

A Work Order inherits the Work Types required skills; however, the user has the ability to add/remove skills on the Work Order.

An existing Work Order Line Item will inherit the required skill of a Work Type, regardless of any existing required skills.

A Work Order Line Item will inherit their parent Work Order’s Work Type Skills, and the user is unable to make additional changes.

Q142. Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians arrive on-site but are unable to gain access to the customer’s equipment. In this scenario, only the Manager has permission to cancel the Service Appointment. How should a Consultant recommend adhering to this business process?

Assign Permission Sets that allow Status Transitions.

Allow Status Transitions based on Role.

Limit Status Transitions based on Profile.

Configure Status Transitions based on Resource Type.

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