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100% Real ITIL-4-Transition dumps – Brilliant ITIL-4-Transition Exam Questions PDF [Q58-Q75]

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100% Real ITIL-4-Transition dumps  – Brilliant ITIL-4-Transition Exam Questions PDF

ITIL-4-Transition Exam PDF [2026] Tests Free Updated Today with Correct 98 Questions

ITIL-4-Transition (ITIL 4 Managing Professional Transition) Exam is a globally recognized certification exam designed for IT professionals who want to transition from the ITIL v3 certification scheme to the ITIL 4 certification scheme. The ITIL 4 Managing Professional Transition Exam is a bridge between the two certification schemes, allowing IT professionals to upgrade their skills and knowledge.

 

问题 58
Identify the missing word in the following sentence:
The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of [?], and the CIs that support them, is available when and where it is needed.

 
 
 
 

问题 59
Which are elements of the service value system?

 
 
 
 

问题 60
An organization is undergoing a significant cultural change as a result of introducing Agile and DevOps practices.
How can managers use Toyota Kata to help employees adjust to these different ways of working?

 
 
 
 

问题 61
In which TWO situations should be ITIL guiding principles be considered?
1. In every initiative
2. In all relationships with stakeholders
3. Only specific initiatives where the principle is relevant
4. Only specific stakeholder relationships where the principle is relevant

 
 
 
 

问题 62
Which high velocity IT objective considers an organization’s ability to continue providing business services when disruptive events affect its digital products?

 
 
 
 

问题 63
In which TWO situations should be ITIL guiding principles be considered?
1. In every initiative
2. In all relationships with stakeholders
3. Only specific initiatives where the principle is relevant
4. Only specific stakeholder relationships where the principle is relevant

 
 
 
 

问题 64
Which is a purpose of the customer journey?

 
 
 
 

问题 65
A service provider is in a partnership relationship with a service consumer. The services provided are complex with new functionality and improvements constantly being developed using agile methods.
Which is the BEST approach for validating service value?

 
 
 
 

问题 66
An organization is implementing new technology that will significantly improve how they interact with their customers.
Which term BEST describes this situation?

 
 
 
 

问题 67
What BEST describes the relationship between planning and risk?

 
 
 
 

问题 68
In an organization, a service desk team employs experienced staff who have worked there for many years and have good relationships with support teams. The organization has a good improvement culture, and staff are encouraged to use their experience and identify improvements. They are developing a new policy for handling incidents.
Which is the BEST approach for this new policy?

 
 
 
 

问题 69
A user wants to know how to create a report, so they come into contact with the service desk Which practice is MOST LIKELY to help with the solution of this issue7

 
 
 
 

问题 70
A designer has been asked by an organization to design a new office chair. The designer has proposed a plant that they have been asked to validate. In ‘design thinking’, what should the designer do to BEST validate the plan

 
 
 
 

问题 71
Which is included in onboarding?
1. Negotiating service targets with customers
2. Building awareness of the new consumer
3. Ensuring resources are prepared for service provision
4. Designing the service components and infrastructure

 
 
 
 

问题 72
What do design thinking and service-dominant logic have in common?

 
 
 
 

问题 73
Information that is needed to resolve problems is difficult to obtain because IT staff are worried that they will be blamed for mistakes.
Which concept can MOST help to resolve this?

 
 
 
 

问题 74
An organization’s customers have historically been satisfied with the functionality and performance of its service. Recently, hovewer, the organization is getting complaints about both the performance of the services and areas such as sales and customer support. How BEST can the organization collect the information needed to address these complaints?

 
 
 
 

问题 75
What is the expected outcome from using a service value chain?

 
 
 
 

Verified & Correct ITIL-4-Transition Practice Test Reliable Source Jan 11, 2026 Updated: https://www.passtestking.com/ITIL/ITIL-4-Transition-practice-exam-dumps.html

Related Links: scalar.usc.edu swipy.ru scalar.usc.edu myportal.utt.edu.tt myportal.utt.edu.tt myportal.utt.edu.tt

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