Avaya 6210 Exam Prep Guide Prep guide for the 6210 Exam [Q56-Q72]

QUESTION 56
After you complete the Avaya Aura Contact Center (AACC) installation, you should perform a backup.
From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?

QUESTION 57
During the Avaya Aura Contact Center (AACC) software installations, which tool launches once the UniversalInstaller configuration is successfully completed?

QUESTION 58
The installation of the Contact Center Manager Administration (CCMA) component adds default users to the Windows operating system.
Which CCMA user accounts are created during the Avaya Aura Contact Center (AACC) installation?

QUESTION 59
Which core Contact Center component manages functions such as the logic for call processing, call treatment, call handling, call presentation and the accumulation of data into historical and real-time databases?

QUESTION 60
You have increased the multicast time to live value on the Contact Center Manager Server (CCMS).
After changing the value, which CCMS service must be restarted so that the new value can take effect?

QUESTION 61
A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP – Voice and Multimedia Contact Server without Avaya Aura® Media Server (AAMS) server type.
What is the maximum number of logged in agents supported for this server type?

QUESTION 62
Which Avaya Aura Contact Center component expands the contact center to manage internet-based contacts such as email and Web communications?

QUESTION 63
You need to launch the CCT Web Administration Client to perform administrative tasks. How do you access the CCT Web Administration Client?

QUESTION 64
Which three Operating Systems are supported for an Avaya Agent Desktop (AAD) client installation?

QUESTION 65
Which three Mission Critical High Availability (HA) solutions does Contact Center Release 7 support? (Choose three.)

QUESTION 66
Which tool is used to create cleanup rules and scheduled tasks in Contact Center Multimedia (CCMM)?

QUESTION 67
Which utility is used to status and manage the services in Contact Center Manager Server
(CCMS), Contact Center Manager Administration (CCMA), Communication Control Toolkit
(CCT), Contact Center Multimedia (CCMM), and License Manager (LM)?

QUESTION 68
Refer to the exhibit. You are creating an Advanced Screenpop in the wizard and have configured where the screenpop will launch (highlighted in the box). Where will the screenpop launch as shown in the exhibit?

QUESTION 69
You have increased the multicast time to live value on the Contact Center Manager Server
(CCMS).
After changing the value, which CCMS service must be restarted so that the new value can take effect?

QUESTION 70
You are preparing to install an Avaya Aura Contact Center R7 (AACC) on a server that has been supplied by the customer. You need to verify that the server meets the requirements to run AACC.
In which Avaya support document will you find the server requirements?

QUESTION 71
A customer has purchased the Agent Greeting feature to provide individual pre-recorded greeting playback capabilities.
Where is the license for Agent Greeting enabled in Avaya Aura Contact Center (AACC)?

QUESTION 72
Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature.
After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature?