[Nov 21, 2023] 72301X Sample with Accurate & Updated Questions [Q47-Q65]

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[Nov 21, 2023] 72301X Sample with Accurate & Updated Questions

72301X Exam Info and Free Practice Test | PassTestking

Avaya 72301X (Avaya Aura® Communication Applications Support Certified) certification is a highly sought-after credential for professionals who work with Avaya Aura® Communication Applications. Avaya Aura® Communication Applications Support Certified Exam certification exam is designed to test the candidate’s knowledge and skills in supporting and troubleshooting Avaya Aura® Communication Applications, including Avaya Aura® Messaging, Avaya Aura® Conferencing, and Avaya Aura® Presence Services. 72301X exam covers a broad range of topics, including application architecture, installation and configuration, maintenance, troubleshooting, and integration with other Avaya solutions.

QUESTION 47
Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?

Business Partners

Avaya Tier 2

Third Party Support

Avaya Tier 3

QUESTION 48
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?

In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.

In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set “Overwrite Domain Name”.

In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.

In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.

QUESTION 49
What are two ways to view the ipcs.log file of an Avaya Session Border Controller for Enterprise (SBCE) High Availability (HA) system? (Choose two.)

Login to the EMS using a web browser, then click on the active SBCE under Installed Devices, then click on View System Logs.

QUESTION 50
A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem?

A coverage path has not been setup.

The Call Forwarding feature has not been assigned to a button.

Data Privacy is enabled in the station’s Class of Service.

An entry is missing in the private-numbering System Administration Terminal (SAT) form.

QUESTION 51

Refer to the exhibit.
In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying.
Which action needs to be taken to solve this problem?

Edit the Cluster, access the Servers tab, and assign the server to the cluster; then set the cluster to Accept New Service.

Under Engagement Development Platform > Server Administration, select the server and change the System State to Accept New Service, then return to the Cluster Administration screen and set the cluster to Accept New Service.

Obtain and install an Avaya Breeze™ license on webLM with more instances of Avaya Breeze™ nodes.

Edit the cluster to change the cluster profile from Core Platform to General Purpose.

QUESTION 52
Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working.
Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?

Avaya Breeze ™ web GUI, and navigate to Avaya Breeze ™ Dashboard.

Avaya Breeze ™ command line, and run thestatus servicecommand.

Avaya Aura System Manager web GUI, and navigate to Breeze Dashboard.

Avaya Aura System Manager command line, run thestatus servicecommand.

QUESTION 53
Considering the message flow to an Avaya Aura Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?

It is not anchored on the Avaya Aura Media Server.

It is anchored on the Avaya Aura Media Server if using SIP agent.

It is anchored on the Avaya Aura Media Server until the agent answers the call.

It is anchored on the Avaya Aura Media Server for the duration of the call.

QUESTION 54
You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)

Install the Certificate Authority certificate that signed SBCE identity certificate into SM.

Export the SBCE identity certificate, and import it into SM.

Install the Certificate Authority certificate that signed SM identity certificate into SBCE.

Add Certificate Authority certificate into the TLS profile Peer Verification List.

QUESTION 55
In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve?
(Choose two.)

Try actions that bypass the issue, like creating a work-around for temporary restoral of service.

Capture potential triggers.

Evaluate systems and components.

Develop immediate controlled actions to isolate the problem.

Develop a hypothesis based on the outcome of the various controlled actions and the system’s reactions.

QUESTION 56
When a customer calls voicemail to retrieve their messages they hear “Hello, to access your mailbox…” instead of the users named followed by “please enter your password…”.
After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.
How can this problem be fixed?

Change clid-numbering 0 SAT form to send the correct CLID.

Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format.

In Session Manager, configure a DigitConversionAdapter with ‘fromto=true’ to update the ‘Form’ header as well as the P-asserted-identity, and link it to the AAM SIP Entity.

Having identified the trunk group from Avaya Aura Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send the correct CLID.

QUESTION 57
When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?

an LDAP End Point Policy Group

a reverse proxy for LDAP

an application relay for LDAP

an LDAP Server Flow

QUESTION 58
In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?

Using a direct SIP trunk group between CM and AAM.

Using a direct H323 trunk group between CM and AAM.

Using SIP via Avaya Aura Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM.

Using SIP via Avaya Aura Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.

QUESTION 59
A customer reports that they cannot place WebRTC calls. You discover there is a problem with communication between Avaya Breeze ™ and the Avaya Aura Media Server (AAMS).
Where in Avaya Breeze ™ do you set/check the User ID for Restful TLS authentication?

Use the System Manager (SMGR) web GUI to access Breeze > Configuration > Avaya Aura Media Server

Use the System Manager (SMGR) web GUI to access Breeze > Cluster Administration > General > Cluster Attributes

Use the System Manager (SMGR) web GUI to access Breeze > Configuration > Attributes

Use the System Manager (SMGR) web GUI to access Breeze > Server Administration > Dashboard

QUESTION 60
A maintenance engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues the vmstat command.
What information will the display present?

The amount of virtual memory used

The status information about the virtual machine

The statistical information about voicemail boxes

The count of mailbox password violation attempts

QUESTION 61
Which statement about Avaya Tier 2/Business Partners is true?

They immediately escalate to Tier 3 as issue is encountered.

They describe the problem to Tier 3 in an escalation ticket and Tier 3 isolates and resolves the issue.

They isolate issue, resolve issue then escalate to Tier 3 for corrective action.

They isolate the issue, and if no root cause is found, escalate to Tier 3 to resolve the issue.

QUESTION 62
A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura Messaging (AAM) and issues thevmstatcommand.
What information will the display present?

statistical information about voicemail boxes

information about the volatile memory

status information about the virtual machine

count of mailbox password violation attempts

QUESTION 63
A customer reports that none of their users can IM or see each other’s presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?

Use Avaya Aura System Manager web GUI to access the Breeze < Server Administration, and edit the Server Instance.

Use Avaya Aura System Manager web GUI to update the SIP Entity screen.

Use SSH to Avaya Breeze ™, and use the route command to correct the routing table.

Use SSH to Avaya Breeze ™, and run SMnetSetup.

QUESTION 64

Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?

endpoint routing configuration issue

interoperability testing

network outage

routing configuration issues

QUESTION 65
A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.
Where would you go to check that IM and Presence have been enabled for the affected users?

Use Avaya Aura System Manager (SMGR) web GUI to access the Engagement Development Platform > Service Management click on List Presence Users.

Use System Manager (SMGR) web GUI to access User > Users Management > Manage Users > Communication Profile. Ensure that the presence profile is enables and that the right presence server is selected.

Use SSH to Avaya Breeze ™and run “display user xxxx” where xxxx is the station number.

Use Avaya Aura System Manager (SMGR) web GUI to access User Management > Manage Users > More Actions > Presence Users. Ensure that the presence profile is enables and that the right presence server is selected.

Avaya 72301X Certification Exam is a rigorous test that covers a broad range of topics related to the Avaya Aura® Communication Applications suite. 72301X exam consists of 60 multiple-choice questions and has a time limit of 90 minutes. The questions are designed to assess the candidate’s knowledge of installation and configuration, system administration, troubleshooting, and maintenance of the Avaya Aura® Communication Applications.

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