[Oct-2024] Exam CIS-ITSM New Brain Dump Professional - PassTestking [Q67-Q86]

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[Oct-2024] Exam CIS-ITSM: New Brain Dump Professional – PassTestking

Free CIS-ITSM Exam Dumps to Improve Exam Score

Q67. According to ServiceNow, ChangeRequestStateModel_standard script include is meant to be modified by customers.

True

False

Explanation/Reference:

Q68. Technical configuration items extend the Base Configuration Item table.

True

False

Explanation
Technical configuration items extend the cmdb_ci table instead of Base Configuration Item (cmdb) table.

Q69. In the baseline instance, which of the following views are available for incidents? (Choose three.)

Master

Metrics

Password

Agent View

Workspace

Explanation
There is no such a view called Master or Agent View. Note: there is a view called Default View that is meant to be viewed by agents.

Q70. How can you remove demo data?

In the settings, you can check the “Remove demo data” check box.

You have to go through the tables and select all records and delete them.

You can request that through the HI portal.

You have to deactivate the ITSM Foundation plugin and activate it again without selecting the “demo data” check box.

You can use the HI portal to request removal of demo data. This option is available under Manage Instance module.

Q71. Which of the following Service Catalog records may serve as a container for multiple Requested Items?

Requested item

Service Catalog Task

Catalog Order

Request

Q72. Which of the following roles can delete cart layout?

catalog_admin

catalog_editor

None of the listed answers

catalog_manager

Nobody can delete cart layout.

Q73. Which table is used to store Q&A data for knowledge articles?

kb_qa

kb_social

kb_social_qa_question

kb_social_qa

Q74. Which of the following capabilities can be done by benchmarks? (Choose all that apply.)

Auto-update process design according to selected peer

Comparison by number of users

Identify improvement opportunities

Measure KPI Performance

Comparison by industry

Q75. Which of the following DOES NOT describe the purpose of CMDB?

Repository to store IT Service infrastructure components and relationships

Centrally managed and controlled ‘system of record’

Critical analysis and decision-making tool to support impact analysis

Inventory of IT assets in stock and available to Users

Explanation
The Configuration Management Database (CMDB) is a centrally-managed and controlled system of record for all IT service infrastructure components and t heir relationships. It is used by all IT Service Management applications as a critica l analysis and decision-making support tool.
* Identifying the respective support and approval groups.
* Identifying the business criticality of affected Cls to aid in prioritizat ion and escalation.
* Identifying potential upstream or downstream impacts.

Q76. Which of the following can be used to standardize the body of Outbound email notifications?

Variable sets

Email Client

Inbound Action

Email Templates

Q77. In the baseline configuration for change management, how do users access approved Standard Change Templates?

Apply a template to a new Change form

Standard Change Proposal table

Standard Change Catalog

Browse for Standard Changes within the Technical Catalog

Q78. Which table is the base class for the Configuration Management Database?

Base Configuration Item [cmdb]

Base Item [cmdb_base_item]

Configuration Item [cmdb_ci]

Asset [asset]

Explanation
Over 500 classes extend Base Configuration Item [cmdb], the base class for CMDB. All technical Configuration Items extend from Configuration Item [cmdb_ci]. Non-technical Configuration Items, such as equipment extend directly from Base Configuration Item.

Q79. Which three actions can occur when an administrator clicks “Save” after making a number of modifications to Knowledge data categories in a category group and changing their positions in the hierarchy? (Choose three.)

Users are temporarily locked out of their ability to access articles.

Users may temporarily experience performance issues when searching for articles.

The contents of the category drop-down menu change.

The articles and questions visible to users change.

The history of article usage is reset to zero utilization.

Q80. Which of the following service catalog variable types are NOT supported in Mobile Classic interfaces? (Choose four.)

Label

Container Start

HTML

Lookup Select Box

IP Address

UI Page

Q81. A user changes roles from an EMEA sales representative to a US sales representative.
How will this impact the ownership-based sharing rules for the user’s records?

This will affect the ownership of records for standard objects but NOT custom objects.

None of the ownership-based sharing rules are recalculated.

All of the ownership-based sharing rules are recalculated.

This will only affect ownership-based sharing rules if the user moves up in the role hierarchy.

Q82. A Lightning Component functions in preview mode and needs to be used inside a Lightning App Builder page, but it is not available.
What change should be applied to the component?

Expose it in the markup using the implements and access attributes.

Delete the component, metadata, and Apex controller and recreate them.

Refresh the sandbox and upgrade it to the latest API version.

Look for errors in the logic in the JavaScript controller.

Q83. Which method should be used to convert a Date to a String in the current user’s locale?

Date.format

String.format

String.valueOf

Date.parse

Q84. Technical configuration items extend the Base Configuration Item table.

True

False

Technical configuration items extend the cmdb_ci table instead of Base Configuration Item (cmdb) table.

Q85. Configuration items (Cls) can be connected to each other. Terms such as Runs on, Depends On, or Contains are examples of a _____________.

CI Dependency

Relationship Type

CI Attribute

Related List

Q86. Given the class structure shown below, which types of Cls will be included in a report run against the cmdb_ci_computer table?

Just Cls defined directly in cmdb_ci_computer

Cls defined directly in cmdb_ci_computer and all parent classes

Cls defined directly in cmdb_ci_computer and all child classes

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The Certified Implementation Specialist – IT Service Management certification exam consists of 60 multiple-choice questions and has a duration of 90 minutes. The passing score for the exam is 70%. Candidates who pass the exam receive the CIS-ITSM certification, which is valid for two years. To maintain the certification, individuals must complete 20 continuing education units (CEUs) every two years.

Powerful CIS-ITSM PDF Dumps for CIS-ITSM Questions: https://www.passtestking.com/ServiceNow/CIS-ITSM-practice-exam-dumps.html

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