Sep-2026 WGU Data-Driven-Decision-Making Certification Real 2026 Mock Exam [Q51-Q73]

QUESTION 51
What happens when an organization focuses on customers?

QUESTION 52
Which exam type compares one student’s performance on a test to other students’ performance?

QUESTION 53
Which input could be used to create and evaluate a process that would improve an organization’s performance?

QUESTION 54
What was the cumulative incidence rate during Year 2 at the university?

QUESTION 55
A hospital hires a third-party company to train its surgery team on the latest techniques and assess the team’s current procedures in the operating room.
Which results-based management (RBM) stage is represented in this scenario?

QUESTION 56
An entrepreneur wants to start a boutique cupcake business based on family recipes shared for three generations. The entrepreneur knows the required costs associated with rent, supplies, utilities, and hourly wages and wants to determine how many cupcakes they need to sell to generate a profit.
Which technique should be used to analyze this data?

QUESTION 57
A nonprofit organization ran a fundraiser and would like to determine the amount of a typical donation.
Which statistic is less affected by outliers and skewed data and should be used to determine the amount of a typical donation?

QUESTION 58
In an experimental study, researchers are testing a new flea preventive medication on dogs using a blind study. Dogs are treated with the new medication or with a placebo.
Who should know which dogs are given the medication or the placebo for this blind study?

QUESTION 59
A professional services firm is undergoing a business process improvement exercise to improve productivity, staff morale, and client satisfaction while also thinking about the overall long-term financial performance of the company.
Which performance tool would best meet this firm’s objectives?

QUESTION 60
What is an appropriate management use of statistics?

QUESTION 61
An organization develops a new strategic plan and seeks ways to improve process performance by reducing variation to only 3.4 defects per million process outputs.
Which tool can the organization use to meet this goal?

QUESTION 62
How do a run chart and a control chart differ?

QUESTION 63
The daily sales from a salon are normally distributed with a mean of $1,500 and a standard deviation of $250.
The salon owner notices that sales were $750 on a particular day.
Why should the owner be concerned about sales based on this scenario?

QUESTION 64
A spa wants to determine which duration of its massage packages is the most popular. The spa has 30-minute,
50-minute, and 75-minute sessions. Which statistical measure should be used and is less affected by outliers and skewed data?

QUESTION 65
What is the primary goal of Six Sigma?

QUESTION 66
A major hospital system wants to improve its level of patient satisfaction. Management has recently asked patients to complete a survey as part of the discharge process. From this survey, a net promoter score is derived and tracked over time. What does a net promoter score reveal?

QUESTION 67
What describes fact-based decision-making according to quality management principles?
Choose 2 answers.

QUESTION 68
What is the purpose of the quality management principle of dedication to fact-based decision-making?

QUESTION 69
What is the basic difference between evaluating costs and benefits in the public and private sectors?

QUESTION 70
A county government must increase trust among voters that their tallying machines are accurately calibrated to count their votes. Each department is tasked with creating an online marketing campaign; however, the budget for these campaigns is limited.
How can the county apply data analytic approaches to allocate funds to each department?

QUESTION 71
Which step in the plan-do-check-act cycle is described as analyzing the results of an experiment and deciding whether those results can be improved?

QUESTION 72
Two vendors sell a dozen raw materials that a company needs to build its products. Which type of analysis should be used to determine if one of the vendors has a better average price at a given point in time?

QUESTION 73
Why would a human resources department use both mean and median when doing a salary evaluation of a department?