2026 ISO-14001-Lead-Auditor Question Bank Free PDF Download Recently Updated Questions [Q40-Q59]

NEW QUESTION 40
A large public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit of the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2, Objectives and planning to achieve them. The dialogue is as follows:
You: Could you please tell me which environmental objectives were defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste into four categories: paper, plastics, metals, and food. Before, we had only three, because plastic and paper were disposed of together. We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to the Action Plan?

Who was responsible for the completion of the plan?

Is it consistent with the environmental policy?

How was progress of the plan being monitored?

How did you measure it?

Were actions integrated into the organisation’s business processes?

Did you define any method for monitoring progress?

Was it approved by the Director?

Did you estimate what resources would you need?

The correct answers are A, B, D, E, F and H .
This question relates to ISO 14001:2015 Clause 6.2 – Environmental objectives and planning to achieve them , especially Clause 6.2.1 and Clause 6.2.2 .
For environmental objectives, the organisation must ensure that objectives are consistent with the environmental policy, measurable where practicable, monitored, communicated, and updated as appropriate.
When planning how to achieve environmental objectives, the organisation must determine what will be done, what resources will be required, who will be responsible, when it will be completed, how the results will be evaluated, including indicators for monitoring progress, and how actions to achieve objectives can be integrated into business processes.
A). Who was responsible for the completion of the plan? – Correct
The action plan should identify who is responsible for achieving the objective.
B). Is it consistent with the environmental policy? – Correct
The objective and related action plan should support the environmental policy, such as pollution prevention, environmental protection, compliance obligations, and improvement of environmental performance.
D). How did you measure it? – Correct
The objective should be measurable where practicable. For waste separation, measurement could include quantities of paper, plastic, metal, and food waste separated, contamination rates, or disposal/recycling records.
E). Were actions integrated into the organisation’s business processes? – Correct ISO 14001 expects the organisation to consider how actions to achieve environmental objectives can be integrated into business processes. For a library, this may include cleaning routines, waste collection contracts, staff instructions, signage, and user-facing waste segregation points.
F). Did you define any method for monitoring progress? – Correct
The organisation should determine how progress toward the environmental objective will be monitored, such as periodic waste checks, contractor reports, internal inspections, or monthly waste data review.
H). Did you estimate what resources would you need? – Correct
The action plan should identify required resources. This could include separate bins, labels, staff time, communication materials, waste contractor arrangements, or training.
The two options not selected are:
C). How was progress of the plan being monitored? – Not selected
This is very similar to option F , but option F is the stronger wording because it asks whether a method for monitoring progress was defined as part of the planning process.
G). Was it approved by the Director? – Not required
ISO 14001 requires roles, responsibilities, resources, monitoring, evaluation, and integration into processes, but it does not specifically require every environmental objective action plan to be approved by the Director.

NEW QUESTION 41
An organisation has the following environmental policy document displayed in the reception area:
” This organisation is committed to providing electric cables to customers ‘ requirements, in accordance with environmental regulations for their manufacture, use and disposal. The organisation will strive to increase the environmental awareness of its personnel, suppliers, subcontractors and interested parties. Continual environmental improvement is a permanent objective of the organisation. This policy shall be communicated to all employees with the opportunity for them to seek clarification where required. Where required the policy shall be communicated to all interested parties. ” Referring to the above policy statement, select three options for which the organisation is meeting ISO 14001 requirements.

The organisation ‘ s processes deliver the intended improvement to the environment.

The organisation has a commitment to environmental protection.

The organisation satisfies its customers ‘ environmental requirements.

The organisation is committed to continual environmental improvement.

The organisation clearly meets all statutory requirements.

The organisation makes available its environmental policy to interested parties.

The organisation uses suppliers committed to environmental sustainability.

The organisation has a good reputation for recycling its waste.

NEW QUESTION 42
Which two of the following options are an advantage of using a sampling plan for the audit?

Reduces the audit duration

Implements the audit plan efficiently

Gives confidence in the audit results

Overrules the auditor’s instincts

Use of the plan for consecutive audits

Prevents conflict within the audit team

NEW QUESTION 43
You are starting the opening meeting of an unannounced audit of MX, a spare parts supplier of ABC; you are an external consultant who regularly performs second-party audits for ABC.
MX’s Production Manager seems to be quite surprised. He says:
PM: I do not understand what you are doing here. I am fully aware that our contract with ABC includes unannounced audits, but under the condition that ABC keeps placing orders to MX. In the last 12 months, after ABC’s last audit, we did not get any orders. So, what are you planning to see?
You: ABC gave me a list of external providers to audit 10 months ago. I am just following the plan. I think that I can audit the production processes of whatever product you are manufacturing.
PM: Sorry, Sir. You should audit our processes when we are manufacturing products for ABC. So, therefore, I propose to close the meeting right now.
What would you say?

Let’s prepare and sign a brief minute of this meeting where we both state our position.

Can I speak with the General Manager?

Can we have a break? I will contact ABC’s Purchasing Manager to clarify the contract.

I insist on carrying out the audit.

NEW QUESTION 44
You are a third-party auditor of XM, a logistics organisation located in a European country, that distributes a wide range of products to local customers but also to customers in several neighbouring countries. Close to the distribution warehouse, you see many trucks loading and unloading goods. Almost 50 per cent of the trucks are owned by XM, the remainder are subcontracted from other organisations.
You have the following dialogue with the Warehouse Manager:
You: I see that not all trucks belong to XM.
WM: Sometimes we need additional trucks from other organisations nearby. Obviously, we cannot control their energy consumption since they come with the trucks half full of their own goods.
You: How did you inform them of the EMS?
WM: You know, they are not used to the complicated words in our policy. I have just told them: “Save energy”.
You: What about your trucks?
WM: We measure the fuel they used on each trip, the distance they drove and the weight of goods they distributed. They know the roads and we ask them to choose the shortest route – we rely on them.
You: Did you fix any indicators and objectives related to energy consumption?
WM: No, we know they are careful people, they do their best. We would not be able to improve consumption.
This dialogue is related to several clauses of ISO 14001. Identify which three clauses below are related to this dialogue.

6.1.1

5.2

9.3

6.1.3

7.4.2

8.1

9.2

10.3

The three clauses most directly related to this dialogue are 5.2, 8.1 and 10.3 .
B). Clause 5.2 – Environmental policy
The Warehouse Manager refers to the environmental policy as “complicated words” and says subcontracted truck operators were only told to “Save energy.” Clause 5.2 requires the environmental policy to be communicated within the organisation and to be available to interested parties. The policy also provides the framework for environmental objectives and includes the organisation’s commitment to environmental protection and continual improvement.
F). Clause 8.1 – Operational planning and control
The use of subcontracted trucks is directly relevant to operational control. ISO 14001 requires the organisation to control or influence outsourced processes and to communicate relevant environmental requirements to external providers. XM cannot simply state that it has no control over subcontracted transport; it must determine the type and extent of control or influence it can apply, considering a life-cycle perspective.
H). Clause 10.3 – Continual improvement
The Warehouse Manager says, “We would not be able to improve consumption.” This conflicts with the ISO
14001 requirement for continual improvement of the EMS to enhance environmental performance. Since XM already measures fuel used, distance travelled and weight distributed, there is a basis for analysing performance and identifying improvement opportunities.
The other clauses are less directly applicable:
6.1.1 concerns planning actions to address risks and opportunities, but the dialogue is more specifically about policy, outsourced operational control and improvement.
6.1.3 concerns compliance obligations, which are not the focus of the dialogue.
7.4.2 concerns internal communication, while the key issue here involves subcontracted/external transport providers, which is better addressed under 8.1 .
9.2 concerns internal audits, and 9.3 concerns management review; neither is directly raised in the dialogue.

NEW QUESTION 45
Which one of the following options is the definition of an interested party in an EMS?

A third party that can appeal to an organisation when it perceives itself to be affected by a decision or activity.

An individual or organisation that can influence, be influenced by, or perceive itself to be influenced by a decision or activity.

A group or organisation that can interfere in or perceive itself to be interfered with by a management decision.

A person or organisation that can affect, be affected by, or perceive itself to be affected by a decision or activity.

NEW QUESTION 46
Which one of the following options best describes the main purpose of a Stage 2 third-party audit?

To identify nonconformances against a standard.

To get to know the organisation’s management system.

To determine readiness for certification.

To check for legal compliance by the organisation.

NEW QUESTION 47
A multi-level shopping centre is open every day to the public from 09:00-21:00. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on.
Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights, thus saving on lighting costs, but the board has not yet approved the estimated budget for this.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try to reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed on each floor of the centre. We take readings every hour, and we plot the consumption graph for every staff shift.
Select three options that would provide evidence of conformance with clause 9.1.1 of ISO 14001.

Training records for centre staff.

An environmental objective to achieve lower energy consumption.

Periodic analysis of the results of meter readings.

Certification showing that the meters are calibrated to known standards.

Ambient temperature measurements of management offices.

A procedure that provides instructions in taking meter readings and using them to plot a graph.

Installing motion sensor lighting in rooms to switch lights off automatically when empty.

An increase in the visitors using the centre.

The correct answers are C, D and F .
This question relates to ISO 14001:2015 Clause 9.1.1 – Monitoring, measurement, analysis and evaluation .
Clause 9.1.1 requires the organisation to monitor, measure, analyse and evaluate its environmental performance. The organisation must determine what needs to be monitored and measured, the methods for monitoring, measurement, analysis and evaluation, when monitoring and measurement will be performed, and when results will be analysed and evaluated. It must also ensure monitoring and measuring equipment is calibrated or verified, where appropriate.
C). Periodic analysis of the results of meter readings – Correct
The shopping centre is measuring electricity consumption using meters. Analysing meter readings periodically provides evidence that the organisation is evaluating environmental performance, not just collecting data.
D). Certification showing that the meters are calibrated to known standards – Correct Because the centre relies on electricity meters to measure energy consumption, calibration or verification evidence supports the validity of the measurement results.
F). A procedure that provides instructions in taking meter readings and using them to plot a graph – Correct This provides evidence that the organisation has defined a method for monitoring and measuring energy consumption and for presenting the data for analysis.
The other options are not the best answers for Clause 9.1.1:
A relates more to competence or awareness, not monitoring and measurement.
B relates to environmental objectives under Clause 6.2, not directly to Clause 9.1.1.
E is not relevant unless office temperature has been identified as something requiring monitoring.
G is an operational improvement action, not evidence of monitoring and measurement.
H may affect energy use, but increased visitor numbers alone do not demonstrate monitoring, measurement, analysis or evaluation.
Therefore, the three items that best demonstrate conformance with ISO 14001:2015 Clause 9.1.1 are C, D and F .

NEW QUESTION 48
A chain of 10 paint shops in a city has established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing a second-party audit. The audit plan included an interview with the General Manager (GM). The dialogue was as follows:
You: Hi, good evening, I have seen a well-developed environmental risk assessment process. However, I did not find the identification of emergency situations included in the results of this process. The Environmental Manager (EM) could not provide me with an acceptable answer to this question.
GM: The EM joined us 2 months ago, and he may not know some decisions we made some time ago, when we first certified our EMS. During those days, I met with all 10 supervisors and asked them what the emergencies were that they feared most. They unanimously said: fire. That was it. This is the only emergency we care of. As far as I remember we do not test the plan very often because the supervisors of all our 10 shops know it very well. The auditors of our certification body accepted this. We did not have a fire in the last 10 years.
What evidence would you need to review to determine conformity with ISO 14001 in this scenario? Select six.

More details on whether the risk assessment process was applied to emergencies

Records of the specific fire combat training of workers

Reports of audits from the certification body

General competence records of all 10 supervisors

Minutes of the meeting with supervisors where a fire was determined as the only emergency situation

Shops that have tested the plan in the last 10 years

Reports of the management reviews

Results of the inspection of fire extinguishers

Signage related to health and safety in each shop

Reports of the last two fire drills you performed

Replacements of supervisors of each shop when they are absent (for any reason)

NEW QUESTION 49
XM, a chain of 25 petrol stations, established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing an internal audit before the fourth certification cycle.
During the audit to the EMS Manager (EM), the following dialogue takes place:
You: Could you please give me some details on the inspection of underground tanks in each station?
EM: It’s very simple. There is a regulation that requires an annual leak inspection.
You: Who performs these inspections?
EM: I personally contract the inspectors and submit the results to the local authority. These are the certificates submitted last year.
You: I see only 22 certificates. There are three missing.
EM: The tanks of those three stations will be removed next year and replaced by new ones. I phoned the local authority and they told me that I do not need to send any report of the tanks that will be changed.
Which one of the following would be your next question?

Have you planned any final disposal of the tanks to be removed?

Can I see the contract XM signed with the inspector?

Did you ask the local authority to send a written confirmation of their decision?

Can I see the plan for the installation of the new tanks?

NEW QUESTION 50
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is told that they have won their biggest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site and has set environmental objectives for the subcontractor in line with the EMS policy below:
“It is the policy of the organisation to protect the environment by acting with responsibility at all times, to comply with relevant legislation and to set objectives that will enhance our environmental performance.” The auditor seeks evidence of awareness of the environmental objectives set by management for installation subcontractor personnel.
From the following options, select two objectives that align with the policy.

Planning for site environmental resources

Reducing environmental impacts

Promoting environmental awareness

Complying with the EMS scope

Continual improvement of production performance

Involvement of stakeholders

NEW QUESTION 51
A small services organisation has been contracted to handle the disposal of waste for a local hospital. You are an auditor conducting a Stage 2 audit of the care home to ISO 14001. You are reviewing the contract with the Service Manager (SM). An addendum to the contract only requires that biological waste is disposed of in the most environmentally friendly way, without reference to any regulatory requirements.
You: How was the waste disposal plan for the contract developed?
SM: We have a basic template that covers the materials, labour requirements and methods to be employed.
Some of that is specified by the contractor.
You: How does the plan deal with specific items like biological waste, which are included in the contract and can pose biological hazards to the environment?
SM: The basic plan covers general waste, but we have an addendum that covers biological waste.
You: Are you aware of the regulatory requirements for waste disposal standards in hospitals?
SM: Yes but we depend on the contractor to look after that side of things.
You raise a nonconformity against section 8.1.d of ISO 14001.
At the Stage 2 closing meeting of the audit, the EMS Manager objects to the nonconformity raised and asks for it to be withdrawn. He insists that they meet all the regulations.
Choose one of the options that the audit team leader should take in response to the request.

Offer to downgrade the nonconformity to an opportunity for improvement if the organisation can prove its compliance with regulations.

Confirm that it is a valid nonconformity supported by a lack of evidence for meeting the requirement.

Advise that the nonconformity will be reconsidered after the meeting.

Consult with the auditor who raised the nonconformity and ask whether he will agree to withdraw it.

NEW QUESTION 52
You are responsible for the second surveillance audit of ABC, a medium-sized metal mechanical manufacturing organisation. The significant environmental aspects are loud noise, solid waste, energy consumption and liquid waste.
During the opening meeting, you are informed that when COVID-19 started, sales increased considerably, so they had to open a third shift, from 10 pm to 6 am. You interview the Production Manager.
You: How did you carry out this change and how did you evaluate the impact on ABC’s EMS?
PM: It was very simple, we just did it.
You: Did you introduce any change in the EMS?
PM: No. It is the same processes, the same products, the same materials, therefore the same environmental aspects.
You: What about the people?
PM: We distributed the most experienced workers among the three shifts. They trained the newly hired personnel.
Which of the six key questions from the following list would you ask? Have you…

revised the internal audit programme?

reviewed the environmental objectives?

reviewed the infrastructure maintenance plan?

evaluated the extra amount of waste that will be generated?

developed any formal documented plan to change the EMS?

reviewed the needs and expectations of interested parties?

reviewed the authorities and responsibilities of all roles?

reviewed the emergency response plans?

reviewed the documented operational procedures?

The correct six questions are A, B, D, F, H and I .
Opening a third shift is a significant operational change, even if the products, materials and processes remain the same. The scale, timing and conditions of operation have changed. This can affect energy use, waste generation, noise impacts, emergency arrangements, operational controls, interested parties and the internal audit programme.
A). Revised the internal audit programme – Correct
The internal audit programme should consider changes affecting the organisation. A new night shift may need to be included in the audit programme because environmental controls may operate differently at night. ISO
/TC 207’s reviewed interpretations confirm that the EMS audit programme considers environmental importance, organisational changes and previous audit results.
B). Reviewed the environmental objectives – Correct
Environmental objectives should remain relevant to significant aspects and environmental performance. If production has increased, objectives related to waste, energy, liquid waste or noise may need to be reviewed or updated.
D). Evaluated the extra amount of waste that will be generated – Correct The Production Manager’s statement is incomplete. The same process can still create greater environmental impact if it operates for more hours. More production may mean more solid waste, liquid waste and energy consumption.
F). Reviewed the needs and expectations of interested parties – Correct A night shift may affect interested parties differently, especially because loud noise is a significant environmental aspect. Neighbours, regulators, landlords, customers or local authorities may have expectations or requirements linked to night-time operations.
H). Reviewed the emergency response plans – Correct
Emergency arrangements may need revision because the site now operates during the night. Staffing levels, trained emergency responders, spill response, fire response, external communication and access to emergency services may differ during the 10 pm to 6 am shift. ISO/TC 207 interpretations also confirm that relevant information and training on emergency preparedness and response apply to persons working under the organisation’s control where appropriate.
I). Reviewed the documented operational procedures – Correct
Operational procedures and controls should be reviewed to confirm that environmental controls are effective on all three shifts. ISO/TC 207 interpretations confirm that ISO 14001 clause 8.1 remains focused on planning and controlling operations associated with significant environmental aspects, compliance obligations, risks and opportunities, and environmental objectives.
Why the other options are not selected:
C may be useful, but it is not one of the strongest ISO 14001 change-impact questions in this scenario.
E is not correct because ISO 14001 does not specifically require a formal documented plan every time the EMS changes.
G is too broad as written; affected responsibilities may need review, but reviewing “all roles” is not the best key question compared with the six selected.

NEW QUESTION 53
An internal auditor of a manufacturer of aluminium products for the car industry raised a nonconformity against section 6.2.2 of ISO 14001 in Report IA202. The nonconformity (NC3) stated:
“Top management has not analysed why none of the environmental objectives set for the last year have been met.” A third-party auditor reviewing the internal audit process came across the nonconformity and found that no corrective action was documented. The EMS Manager confirmed no action had been taken, but added he expected a number of objectives to be achieved in the next three months so there was no need for further action. He explained in confidence that the organisation was fighting a takeover bid and resources for environmental projects had been cut.
From the information, select three non-conformities options that the auditor could raise to ISO 14001.

6.2.1 – New environmental objectives associated with the takeover should be set

9.2.2 – Report IA202 contained a nonconformity (NC3) lacking in necessary detail

6.2.2 – Actions were not taken to fully implement the environmental objectives set by management

7.4.3 – Management should communicate the impacts of the takeover on the EMS to the bidders

7.1 – The top management failed to provide the resources needed to meet the objectives

10.2.a – Management failed to take corrective action to deal with the audit nonconformity

9.3 – A management review should be undertaken to determine the implications of the takeover on the EMS

7.4.2 – Staff were not made aware that environmental projects were being scaled back

NEW QUESTION 54
Wash-it-up is an organisation that provides window cleaning services for the industrial sector. It has been certified to ISO 14001 for some time and has appointed a new EMS Manager. The audit plan during a surveillance audit includes the improvement actions and the auditor asks to see the most recent management review meeting minutes.
Which two statements would represent an input to the management review process?

Allocation of a bigger budget for the EMS department

Changes in EMS leadership

Decision to purchase new spillage kits for operators

Report of performance of EMS objectives in the last year

Improvement in the organisation’s profitability

Minutes of previous management reviews

NEW QUESTION 55
You are the audit team leader of a third-party initial certification audit to ISO 14001 for two days of audit.
This is the first time you lead an audit, and a second member of the team is a qualified audit team leader who will evaluate your performance as the audit team leader.
During lunch on the second day, you are informed that the second member of the audit team will have to leave the audit due to personal problems but could return the following day.
What would you do? Select the best two options.

Ask the auditee if they could accept to extend the audit till the following day.

Cancel the audit and ask the certification body to reschedule it.

Continue with the audit under your leadership and revise the audit plan for the rest of day two.

Ask the auditee if they are happy to continue without the second member.

Urgently contact the certification body to see if there is an audit team leader available to lead the remaining part of the audit.

Urgently contact the certification body and explain the situation.

NEW QUESTION 56
An audit team leader arrives at a steel fabrication organisation that manufactures fire escape stairs to carry out a Stage 2 certification audit. At a meeting with the EMS Manager, she is informed that they have secured their largest contract from a construction organisation to manufacture and install fire escape stairs. They appointed a subcontractor to perform the installation work. The EMS Manager wants the ISO 14001 audit extended to cover the installation site.
During the audit, a team member found that several complaints had been made to the organisation regarding their installation operators being seen to dispose of excess paint into the site drains, which breached legal requirements. The EMS Manager blames the contractors they had to take on because of the big contract. The auditor raises a nonconformance against clause 8.1 of ISO 14001.
Which one of the following statements would support this finding?

There was no statement in the installation contract of the need for the subcontractor to comply with the EMS policy.

There was no record that the operators were aware of the environmental risks associated with their work.

The organisation did not provide the correct resources to prevent the environmental incidents from taking place.

The organisation failed to check the competence of the operators to perform work in an environmentally friendly way.

NEW QUESTION 57
Considering the requirements of clauses 6.1.2 and 6.1.4 of ISO 14001:2015, put the actions in the correct order to complete a process/task.

NEW QUESTION 58
Which two of the following do not participate in a second-party audit to ISO 14001?

An auditor employed by an external consultancy organisation

An auditor certified by an auditor certification body

An auditor from a customer

A certification body auditor

An auditor trained in the CQI and IRCA scheme

An auditor from an accreditation body

NEW QUESTION 59
A multi-level shopping centre is open every day to the public from 09:00-21:00 hours. During an external audit of the centre to ISO 14001, you establish that there are 40 vending machines that are permanently switched on. Thirty of them do not sell perishable foodstuffs. You also note that there are eight escalators in the complex that run constantly during public access. When asked about environmental performance improvement objectives, the Centre Manager says that there are plans to increase the natural daylight by installing more skylights thus saving on lighting costs, but the estimated budget for this has not yet been approved by the board.
You: I note that energy consumption is a significant environmental aspect in the centre. How do you mitigate the impacts of this?
EMS Manager: We try to reduce our energy costs by negotiating a better deal from the energy company. We are considering changing to one that only supplies electricity from renewable sources.
You: What steps have you taken to reduce overall consumption?
EMS Manager: We conducted awareness training for staff. For example, turning off lights in staff areas not being used.
You: I see that the escalators account for the highest usage of energy. Are there any objectives to try and reduce this?
EMS Manager: No, it would be too costly to change them.
You: How do you measure electricity consumption?
EMS Manager: We have meters installed in each floor of the centre. We take readings every hour and we plot the consumption graph for every staff shift.
You continue the interview and find that energy consumption has increased steadily over the past five years.
Select the two statements that are true.

The centre staff are responsible for energy consumption in the staff areas.

The vending machines are switched on permanently.

The Centre Manager is trained in energy awareness.

The organisation ‘ s energy supplier sources renewable energy.

The escalators are switched on permanently.

The organisation should take action to address its energy consumption.

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